Premium
Work stressors in health care: Context and outcomes
Author(s) -
Schaefer Jeanne A.,
Moos Rudolf H.
Publication year - 1993
Publication title -
journal of community and applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.042
H-Index - 63
eISSN - 1099-1298
pISSN - 1052-9284
DOI - 10.1002/casp.2450030402
Subject(s) - stressor , health care , coping (psychology) , psychology , affect (linguistics) , nursing , medicine , clinical psychology , political science , communication , law
This overview presents a holistic model of work stressors in health care settings. The model posits that health care system and personal system factors contribute to work stressors, influence staff coping, and affect staff and patient outcomes. We use the model for commenting on issues such as the determinants of health care workers' stressors and the impact of health care system factors, work stressors, and coping on staff's job morale and health. The research in this area suggests that health care system factors play a central role in the work life of health care providers. A positive work milieu can lessen the stressors staff confront and mitigate their negative effects. We discuss key developments that are changing the health care workplace and suggest directions for future research.