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‘Like a fish in a bowl’: parents' perceptions of child protection services
Author(s) -
Dale Peter
Publication year - 2004
Publication title -
child abuse review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.569
H-Index - 41
eISSN - 1099-0852
pISSN - 0952-9136
DOI - 10.1002/car.837
Subject(s) - respite care , helpfulness , child protection , psychological intervention , harm , qualitative research , service (business) , nursing , perception , psychology , medicine , value (mathematics) , public relations , business , social psychology , political science , sociology , marketing , neuroscience , social science , machine learning , computer science
This research involved a small qualitative study focused on family experiences of child protection practice, commissioned as part of a Best Value review of child protection services in a large rural Midlands local authority. Qualitative interviews were undertaken with 18 families who had received child protection services. Findings were mixed in relation to perceived helpfulness of the processes of child protection interventions, with 50% of families reporting some positive benet and 22% reporting that such interventions had caused them harm. From the families' perspectives, factors that are associated with positive and negative outcomes are outlined. These include the availability of preventive services, crisis support, respite care, actual provision of services specied in protection plans and an engaging style of practitioners. Conclusions emphasize the value of research focused on family perceptions of services as an important contribution to quality control and service development in child protection service provision. Copyright © 2004 John Wiley & Sons, Ltd.