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How do integrated quality and environmental management practices affect firm performance? Mediating roles of quality performance and environmental proactivity
Author(s) -
Arda Ozlem Ayaz,
Bayraktar Erkan,
Tatoglu Ekrem
Publication year - 2019
Publication title -
business strategy and the environment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.123
H-Index - 105
eISSN - 1099-0836
pISSN - 0964-4733
DOI - 10.1002/bse.2190
Subject(s) - proactivity , business , quality (philosophy) , turkish , affect (linguistics) , sample (material) , environmental quality , conceptual framework , quality management , environmental resource management , resource (disambiguation) , process management , knowledge management , environmental economics , marketing , psychology , computer science , ecology , economics , social psychology , philosophy , linguistics , chemistry , computer network , communication , epistemology , chromatography , biology , service (business)
Based on a sample of 208 Turkish firms, this paper investigates the integration of two management systems, quality management and environmental management, and explores the effect of this integration on firm performance. First, a conceptual framework was developed, relying on the premises of the resource‐based view. Second, mediating roles of quality performance and environmental proactivity were examined on the association between integrated quality and environmental management systems and firm performance. Among the underlying trends, both quality performance and environmental proactivity were found to fully mediate the relationship between integrated quality and environmental management and firm performance.