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Effective response squelches citizen grandstanding
Publication year - 2019
Publication title -
board and administrator for administrators only
Language(s) - English
Resource type - Journals
eISSN - 1949-3215
pISSN - 1525-7878
DOI - 10.1002/ban.31011
Subject(s) - patience , government (linguistics) , recreation , test (biology) , public administration , political science , public relations , law , psychology , social psychology , paleontology , linguistics , philosophy , biology
For certain types of nonprofits, such as city government or parks and recreation boards, the citizen comment portion of a board meeting can test patience. What would you do if a citizen wants to showboat during the public comment portion of the board's meeting? Here's a “war” story from a nonprofit that faced the issue.

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