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Denver Water and the Lean Methodology: Enhancing Stakeholder Input for Major Infrastructure Design
Author(s) -
Marquez Adam A.B.,
McCormick Peter J.
Publication year - 2021
Publication title -
journal ‐ american water works association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.466
H-Index - 74
eISSN - 1551-8833
pISSN - 0003-150X
DOI - 10.1002/awwa.1711
Subject(s) - process management , key (lock) , resilience (materials science) , stakeholder , lean project management , business , lean manufacturing , operations management , engineering management , engineering , computer science , public relations , political science , physics , computer security , thermodynamics
Key Takeaways So that employees are empowered to assess workplace issues and implement a continuous‐improvement framework, Denver Water adopted the Lean methodology in 2011. With its goal of renewing or replacing aging infrastructure, Denver Water designed Northwater Treatment Plant as a key element in its North System Renewal Program. Denver Water held Lean‐supported workshops to glean input from its key stakeholders, including several of its operational departments. Lean workshops led to rightsizing of treatment plant capacity and multiple improvements in operational and management strategies for enhanced system resilience.