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Achieving World Class
Author(s) -
Dozier Clifford Mustaafa
Publication year - 2019
Publication title -
journal ‐ american water works association
Language(s) - Uncategorized
Resource type - Journals
SCImago Journal Rank - 0.466
H-Index - 74
eISSN - 1551-8833
pISSN - 0003-150X
DOI - 10.1002/awwa.1308
Subject(s) - world class , component (thermodynamics) , key (lock) , class (philosophy) , process management , business , operations management , computer science , operations research , risk analysis (engineering) , engineering , computer security , manufacturing engineering , artificial intelligence , physics , thermodynamics
An overhaul of the human resources department—including improvements to processes, personnel, and strategies—was a key component of DC water's ambition to become a utility of the future.

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