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Interfaces for accessing location‐based information on mobile devices: An empirical evaluation
Author(s) -
Goh Dion HoeLian,
Lee Chei Sian,
Razikin Khasfariyati
Publication year - 2016
Publication title -
journal of the association for information science and technology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.903
H-Index - 145
eISSN - 2330-1643
pISSN - 2330-1635
DOI - 10.1002/asi.23566
Subject(s) - usability , computer science , interface (matter) , human–computer interaction , set (abstract data type) , mobile device , mobile phone , strengths and weaknesses , task (project management) , user interface , empirical research , multimedia , information retrieval , world wide web , psychology , telecommunications , social psychology , philosophy , management , bubble , epistemology , maximum bubble pressure method , parallel computing , economics , programming language , operating system
Location‐based information can now be easily accessed anytime and anywhere using mobile devices. Common ways of presenting such information include lists, maps, and augmented reality ( AR ). Each of these interface types has its strengths and weaknesses, but few empirical evaluations have been conducted to compare them in terms of performance and perceptions of usability. In this paper, we investigate these issues using three interface types for searching and browsing location‐based information across two task types: open and closed ended. The experimental study involved 180 participants who were issued an A ndroid mobile phone preloaded with a specific interface and asked to perform a set of open‐ and closed‐ended tasks using both searching and browsing approaches. The results suggest that the list interface performed best across all tasks in terms of completion times, whereas the AR interface ranked second and the map interface performed worst. Participants rated the list as best across most usability constructs but the map was rated better than the AR interface, even though the latter performed better. Implications of the work are discussed.