Premium
Web credibility assessment: Conceptualization, operationalization, variability, and models
Author(s) -
Choi Wonchan,
Stvilia Besiki
Publication year - 2015
Publication title -
journal of the association for information science and technology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.903
H-Index - 145
eISSN - 2330-1643
pISSN - 2330-1635
DOI - 10.1002/asi.23543
Subject(s) - credibility , operationalization , conceptualization , context (archaeology) , empirical research , computer science , source credibility , data science , political science , epistemology , artificial intelligence , philosophy , paleontology , law , biology
This article reviews theoretical and empirical studies on information credibility, with particular questions as to how scholars have conceptualized credibility, which is known as a multifaceted concept with underlying dimensions; how credibility has been operationalized and measured in empirical studies, especially in the web context; what are the important user characteristics that contribute to the variability of web credibility assessment; and how the process of web credibility assessment has been theorized. An agenda for future research on information credibility is also discussed.