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Metacognitive experiences as information: Processing fluency in consumer judgment and decision making
Author(s) -
Schwarz Norbert,
Jalbert Madeline,
Noah Tom,
Zhang Lynn
Publication year - 2021
Publication title -
consumer psychology review
Language(s) - English
Resource type - Journals
eISSN - 2476-1281
pISSN - 2476-1273
DOI - 10.1002/arcp.1067
Subject(s) - metacognition , popularity , processing fluency , feeling , psychology , fluency , beauty , complement (music) , information processing , cognitive psychology , social psychology , cognition , epistemology , mathematics education , philosophy , biochemistry , chemistry , complementation , gene , phenotype , neuroscience
Thinking is accompanied by metacognitive experiences of ease or difficulty. People draw on these experiences as a source of information that can complement or challenge the implications of declarative information. We conceptualize the operation of metacognitive experiences within the framework of feelings‐as‐information theory and review their implications for judgments relevant to consumer behavior, including popularity, trust, risk, truth, and beauty.