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The future of employment conflict management systems
Author(s) -
Seeber Ronald L.,
Fincher Richard,
Lipsky David B.
Publication year - 2003
Publication title -
alternatives to the high cost of litigation
Language(s) - English
Resource type - Journals
eISSN - 1549-4381
pISSN - 1549-4373
DOI - 10.1002/alt.3810210902
Subject(s) - conflict resolution , negotiation , dispute resolution , management , political science , executive director , sociology , law , economics
In this article, the authors have offered their view of the future of conflict management systems, and of some of the problems that will slow the pace of those systems’ growth. All of these problems are related to the external environment faced by organizations seeking to develop conflict management systems, since there seems to be only a limited potential for influence of internal design features. The threat of the courts, problems with neutrals, and the evolving role of neutral providers may give pause, though, to those organizations currently debating the strategic question of whether to create their own system.