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‘I Sometimes Catch Myself Looking Angry or Tired …’: The Impact of Mediating by Zoom
Author(s) -
Golann Dwight
Publication year - 2021
Publication title -
alternatives to the high cost of litigation
Language(s) - English
Resource type - Journals
eISSN - 1549-4381
pISSN - 1549-4373
DOI - 10.1002/alt.21891
Subject(s) - mediation , zoom , psychology , social psychology , the internet , sociology , computer science , world wide web , lens (geology) , social science , petroleum engineering , engineering
To learn how mediating over the Internet is changing mediation, I asked 20 leading mediators from the U.S., Canada, and Britain, who together had conducted more than 1,000 Zoom mediations, what was different about mediating by video. Here is what they told me.