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Complaint Handling: The Technique that (Almost) Nobody In the Conflict Resolution World Talks About
Author(s) -
Samuel Adam
Publication year - 2020
Publication title -
alternatives to the high cost of litigation
Language(s) - English
Resource type - Journals
eISSN - 1549-4381
pISSN - 1549-4373
DOI - 10.1002/alt.21850
Subject(s) - complaint , arbitration , nobody , mediation , negotiation , variety (cybernetics) , dispute resolution , resolution (logic) , alternative dispute resolution , online dispute resolution , conflict resolution , law , political science , law and economics , business , computer science , sociology , computer security , artificial intelligence
In the dispute resolution world, there is a tendency to see a dispute and then a variety of techniques that one can use to resolve it: mediation, negotiation, arbitration, litigation and numerous other options.