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How Hope Can Confront Even the Most Hellish of Problems
Author(s) -
Creo Robert A.
Publication year - 2017
Publication title -
alternatives to the high cost of litigation
Language(s) - English
Resource type - Journals
eISSN - 1549-4381
pISSN - 1549-4373
DOI - 10.1002/alt.21711
Subject(s) - gratitude , kindness , mediation , psychology , humility , social psychology , reciprocity (cultural anthropology) , sincerity , interpersonal communication , session (web analytics) , psychoanalysis , political science , law , computer science , world wide web
Emotions are present in all participants in a mediation session, including the mediator. The dynamics of the overwhelming majority of litigated cases and interpersonal claims involve negative emotions. But in more than three decades of serving as a neutral, there have been right and shining moments of joy, hope, gratitude, grace, humility, trust, and kindness, and other virtuous behavior in mediation.