Premium
Further investigation into the secrets of successful and unsuccessful mediators
Author(s) -
Goldberg Stephen B.,
Shaw Margaret L.
Publication year - 2008
Publication title -
alternatives to the high cost of litigation
Language(s) - English
Resource type - Journals
eISSN - 1549-4381
pISSN - 1549-4373
DOI - 10.1002/alt.20239
Subject(s) - mediation , sociology , survey research , law , political science , psychology , epistemology , media studies , philosophy , socioeconomics
Stephen B. Goldberg, of Chicago, brings Alternatives' readers up to date with his survey research on mediation room dynamics. With collaborator and coauthor Margaret L. Shaw, of New York, the research pinpoints why representatives of disputing parties believe they succeeded in mediation. Then, the authors detail a second follow‐up study that asked the same group why mediations fail. Their analysis provides concrete preparation steps for mediation parties and advocates, grounded in the practical results their surveys reveal.