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Maximizing self determination: Strategies for mediation in the practice of management
Author(s) -
Nagarajan Sainath,
Sedounik Waltraud,
Robbers Diana
Publication year - 2007
Publication title -
alternatives to the high cost of litigation
Language(s) - English
Resource type - Journals
eISSN - 1549-4381
pISSN - 1549-4373
DOI - 10.1002/alt.20168
Subject(s) - mediation , corporation , guideline , feature (linguistics) , business , management , computer science , sociology , public relations , process management , political science , law , economics , philosophy , linguistics
It's time to bring mediation inside the corporation. ADR processes have been at home resolving employment disputes in‐house, efficiently, for years, in well‐structured programs. Now, Sainath Nagarajan, of Boston, Waltraud Sedounik, of London, and Diana Robbers, of Rotterdam, propose using mediation practices, processes and techniques to get projects done in company settings. In a special handbook‐length feature, the authors propose a grid for interactions between different corporate constituencies that provides a guideline for effective communications.