Premium
Computer‐based training (CBT) intervention reduces workplace violence and harassment for homecare workers
Author(s) -
Glass Nancy,
Hanson Ginger C.,
Anger W. Kent,
Laharnar Naima,
Campbell Jacquelyn C.,
Weinstein Marc,
Perrin Nancy
Publication year - 2017
Publication title -
american journal of industrial medicine
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.7
H-Index - 104
eISSN - 1097-0274
pISSN - 0271-3586
DOI - 10.1002/ajim.22728
Subject(s) - harassment , medicine , workplace violence , occupational safety and health , suicide prevention , facilitation , randomized controlled trial , poison control , injury prevention , intervention (counseling) , baseline (sea) , human factors and ergonomics , health care , psychological intervention , social facilitation , nursing , medical emergency , psychology , social psychology , oceanography , surgery , pathology , neuroscience , economic growth , economics , geology
Background The study examines the effectiveness of a workplace violence and harassment prevention and response program with female homecare workers in a consumer driven model of care. Methods Homecare workers were randomized to either; computer based training (CBT only) or computer‐based training with homecare worker peer facilitation (CBT + peer). Participants completed measures on confidence, incidents of violence, and harassment, health and work outcomes at baseline, 3, 6 months post‐baseline. Results Homecare workers reported improved confidence to prevent and respond to workplace violence and harassment and a reduction in incidents of workplace violence and harassment in both groups at 6‐month follow‐up. A decrease in negative health and work outcomes associated with violence and harassment were not reported in the groups. Conclusion CBT alone or with trained peer facilitation with homecare workers can increase confidence and reduce incidents of workplace violence and harassment in a consumer‐driven model of care.