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Seeing is believing? A systematic review of credibility perceptions of live and remote video‐mediated communication in legal settings
Author(s) -
GivenWilson Zoe,
Memon Amina
Publication year - 2022
Publication title -
applied cognitive psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.719
H-Index - 100
eISSN - 1099-0720
pISSN - 0888-4080
DOI - 10.1002/acp.4001
Subject(s) - credibility , psychology , mediation , context (archaeology) , perception , interrogation , deportation , social psychology , applied psychology , law , political science , paleontology , neuroscience , immigration , biology
There has been a dramatic increase in use of remote communication via audio‐visual technology since the COVID‐19 pandemic. This includes use in complex legal hearings where decisions rely heavily on credibility assessments of an individual and their interview statement. This is particularly relevant in legal settings where negative assessments can have adverse outcomes such as asylum applications which can result in deportation. Increasing use of remote communication technology raises the question of what research can tell us about how someone is perceived when interviewed live (in‐person) compared with via video‐mediation. A systematic review of the literature resulted in the selection of nine papers. Four themes were identified; decision‐maker's assumptions, frame of the camera, demeanour and detecting truth and lies. The results are discussed within the context of credibility judgements in asylum proceedings together with implications for further research and practice.