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A note on choosing a service provider from telephone listings: Focus on community mental health centers
Author(s) -
Allison James,
Hartmann Klaus
Publication year - 1981
Publication title -
journal of community psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.585
H-Index - 86
eISSN - 1520-6629
pISSN - 0090-4392
DOI - 10.1002/1520-6629(198101)9:1<78::aid-jcop2290090107>3.0.co;2-v
Subject(s) - listing (finance) , mental health , white (mutation) , service (business) , focus (optics) , psychology , center (category theory) , service provider , telephone number , medical education , medicine , business , psychiatry , computer science , marketing , biochemistry , chemistry , physics , finance , optics , gene , crystallography , computer network
178 college students searched telephone directories with instruction to find help for a friend with a serious emotional problem. There were no significant differences between white and yellow pages or between fine or bold print in the relative frequency with which CMHCs were found. The most important listing in the white pages was “Mental Health Center” and in the yellow pages was under “Clinics.” More than two listings did not increase the relative frequency with which CMHCs were found and listed by a proper name was effective only in the absence of generic names.