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Initiating contact with a women's counseling service: Some correlates of help‐utilization
Author(s) -
Gross Alan E.,
Fisher Jeffrey D.,
Nadler Arie,
Stiglitz Eloise,
Craig Carol
Publication year - 1979
Publication title -
journal of community psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.585
H-Index - 86
eISSN - 1520-6629
pISSN - 0090-4392
DOI - 10.1002/1520-6629(197901)7:1<42::aid-jcop2290070109>3.0.co;2-c
Subject(s) - personality , psychology , inclusion (mineral) , clinical psychology , service (business) , sample (material) , group counseling , family medicine , medicine , social psychology , chemistry , economy , chromatography , economics
Questionnaire and personality data were collected from a sample of 23 women who responded to four different letters and subsequently joined a women's counseling service group, and from a sample of 31 nonresponding women. Respondents who joined groups reported significantly lower self‐acceptance scores, higher educational levels, and more positive attitudes towards the women's movement than did non‐respondents. Of the 50 women who telephoned in response to a letter, 27 did not eventually join a group. Responses for the subgroup of 23 joiners as well as total responses for all 50 who telephoned were evenly distributed among the four letter treatments. However, women who responded and joined groups after receiving the two letters which indicated that their problems were “common to most women” scored higher on the FIRO‐B “inclusion” scales than did women who joined groups after responding to the two other letters. Implications of these data for using multiple vs. single appeals to reach potential service users were discussed.