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Scanning the human service environment: A pilot study
Author(s) -
Kilburg Richard R.
Publication year - 1978
Publication title -
journal of community psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.585
H-Index - 86
eISSN - 1520-6629
pISSN - 0090-4392
DOI - 10.1002/1520-6629(197810)6:4<334::aid-jcop2290060410>3.0.co;2-k
Subject(s) - consistency (knowledge bases) , human services , service (business) , sample (material) , internal consistency , scale (ratio) , psychology , business , knowledge management , public relations , marketing , computer science , political science , geography , chemistry , cartography , chromatography , artificial intelligence , law , patient satisfaction
The Organizational Interaction Scale (OIS) was used in this study to delineate the patterns of interaction between forty organizations in a defined community. Significant differences were found between four subgroups of organizations (Churches, Schools, Social Service Organizations, and Social Organizations) on the summed ratings on OIS Items for the total sample and on all four subgroups of organizations. A pattern of significant correlations indicated high internal consistency for the OIS. The instrument offers a cost effective way for human service agencies to examine their interorganizational network.