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Behavioral training of supervisors in an industrial setting for the blind
Author(s) -
Ahr C. Jonathan,
Kapust Jeffry,
Lawrence P. Scott
Publication year - 1977
Publication title -
journal of community psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.585
H-Index - 86
eISSN - 1520-6629
pISSN - 0090-4392
DOI - 10.1002/1520-6629(197704)5:2<160::aid-jcop2290050210>3.0.co;2-8
Subject(s) - praise , psychology , training (meteorology) , applied psychology , affect (linguistics) , medical education , social psychology , medicine , physics , communication , meteorology
Training in principles of behavior assessment and modification was provided for first‐line supervisors in an industrial situation employing the occupationally handicapped. Positive and negative statements by employees were carefully defined and targeted for change. Evaluation of training effectiveness was accomplished through the use of a multiple baseline design. Results suggested that training supervisors in the use of behavioral principles represented a significantly effective procedure in the modification of employees' statements reflecting dissatisfaction, primarily with management and supervisory personnel. The failure of this training to affect significantly positive statements suggested that the effective use of praise by supervisors for positive employee statements is problematic within the circumstances of this study. This suggests the need for more powerful training procedures for increasing praise verbalizations.