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Toward a unified view of electronic commerce, electronic business, and collaborative commerce: a knowledge management approach
Author(s) -
Holsapple Clyde W.,
Singh Meenu
Publication year - 2000
Publication title -
knowledge and process management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.341
H-Index - 44
eISSN - 1099-1441
pISSN - 1092-4604
DOI - 10.1002/1099-1441(200007/09)7:3<151::aid-kpm83>3.0.co;2-u
Subject(s) - knowledge management , e commerce , business process , electronic business , computer science , business , perspective (graphical) , business model , marketing , world wide web , work in process , artificial intelligence
Electronic commerce (e‐commerce) has become a major factor in determining the future survival or success of organizations. The definitions of e‐commerce are many and diverse. In addition to these, there are varied notions of electronic business (e‐business) and collaborative commerce (c‐commerce). Here, we structure the existing five‐fold e‐commerce taxonomy to accommodate various e‐business and c‐commerce perspectives as well. From this, we synthesize an integrated over‐arching definition of e‐business. However, the result has a limitation. To overcome it, we advance a knowledge‐management view that explicitly recognizes e‐business as being based on e‐knowledge: processes and technologies for managing knowledge. We contend that the knowledge‐oriented perspective of e‐commerce/c‐commerce/e‐business is beneficial in furnishing a common, organized, and unified foundation for understanding and managing electronic organizations in the knowledge e‐conomy. Copyright © 2000 John Wiley & Sons, Ltd.