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Integrated change management: Applied concepts and criteria
Author(s) -
Strohm Oliver
Publication year - 1999
Publication title -
human factors and ergonomics in manufacturing and service industries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.408
H-Index - 39
eISSN - 1520-6564
pISSN - 1090-8471
DOI - 10.1002/(sici)1520-6564(199922)9:3<313::aid-hfm8>3.0.co;2-l
Subject(s) - work (physics) , change management (itsm) , management science , computer science , process management , systems engineering , risk analysis (engineering) , engineering management , industrial engineering , engineering , operations research , manufacturing engineering , business , mechanical engineering , lean manufacturing
In this article, the concepts, principles, and criteria for well‐founded design of work systems and change processes are presented. In a case study, the steps and effects of a far‐reaching change project in a company of the machine‐building industry will be described. © 1999 John Wiley & Sons, Inc.