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Group model‐building to facilitate organizational change: an exploratory study
Author(s) -
Vennix Jac A. M.,
Akkermans Henk A.,
Rouwette Etiënne A. J. A.
Publication year - 1996
Publication title -
system dynamics review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.491
H-Index - 57
eISSN - 1099-1727
pISSN - 0883-7066
DOI - 10.1002/(sici)1099-1727(199621)12:1<39::aid-sdr94>3.0.co;2-k
Subject(s) - action (physics) , process management , knowledge management , action research , organizational change , exploratory research , management science , computer science , operations research , business , management , public relations , engineering , political science , sociology , economics , physics , quantum mechanics , anthropology
An important objective of most system dynamics modeling projects is to support strategic decision making. This paper describes a (qualitative) modeling project where the primary goal was to establish consensus regarding the problem situation and commitment to the action necessary for change. The project was conducted with a group of mid‐level managers of a company at the beginning of a period of organizational change. This group of managers engaged in a series of group model‐building sessions, facilitated by the authors. Extensive evaluation of the project results indicates that consensus and commitment with regard to the problem have been established, but that the project was not successful in creating a full consensus on the course of action.