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Management and innovation in the public services
Author(s) -
Joyce Paul
Publication year - 1998
Publication title -
strategic change
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.527
H-Index - 16
eISSN - 1099-1697
pISSN - 1086-1718
DOI - 10.1002/(sici)1099-1697(199801/02)7:1<19::aid-jsc330>3.0.co;2-h
Subject(s) - business , public management , process management , public relations , political science
Public services in the UK have been put under considerable challenge. The new requirements for and pressure on public services are described. Examples are given of innovative thinking in public services management. The need for more of such thinking is emphasized. Strategic planning is considered as a way of institutionalizing change and innovation.