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Taking knowledge from heads and putting it into hands
Author(s) -
Ruddy Tom
Publication year - 2000
Publication title -
knowledge and process management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.341
H-Index - 44
eISSN - 1099-1441
pISSN - 1092-4604
DOI - 10.1002/(sici)1099-1441(200001/03)7:1<37::aid-kpm81>3.0.co;2-x
Subject(s) - knowledge management , competitive advantage , value (mathematics) , computer science , business , knowledge value chain , marketing , organizational learning , machine learning
Competitive advantage is no longer based on how much you own, it's about how much you know and how you use it. Today, the challenge is not how to manage knowledge, but how knowledge can be shared to spur innovation. Most importantly, a knowledge‐based strategy is not a warm fuzzy way to manage people—it's a way to generate new value for customers leading to bottom‐line savings and top‐line growth. Copyright © 2000 John Wiley & Sons, Ltd.