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Business process re‐engineering in SMEs: current evidence
Author(s) -
Chang LihJen,
Powell Philip
Publication year - 1998
Publication title -
knowledge and process management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.341
H-Index - 44
eISSN - 1099-1441
pISSN - 1092-4604
DOI - 10.1002/(sici)1099-1441(199812)5:4<264::aid-kpm29>3.0.co;2-q
Subject(s) - business process reengineering , business , process (computing) , process management , set (abstract data type) , business process , empirical research , small and medium sized enterprises , industrial organization , knowledge management , marketing , computer science , work in process , finance , mathematics , operating system , statistics , lean manufacturing , programming language
There is a growing literature on business process re‐engineering(BPR) principles and prospects, yet there is little empirical researchevaluating the success or failure of BPR initiatives. This isespecially so in small and medium‐sized enterprises (SMEs) where thepotential for BPR benefit may differ significantly from that in theirlarger counterparts. This paper presents a model of BPR use in SMEs andoperationalizes the model to investigate the BPR experiences of a setof Taiwanese firms. This gives insight into current BPR activities andperceptions in SMEs. Copyright © 1998 John Wiley & Sons Ltd andCornwallis Emmanuel Ltd.