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Transforming British Gas
Author(s) -
Pearce Steve
Publication year - 1997
Publication title -
knowledge and process management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.341
H-Index - 44
eISSN - 1099-1441
pISSN - 1092-4604
DOI - 10.1002/(sici)1099-1441(199706)4:2<80::aid-kpm91>3.0.co;2-6
Subject(s) - computer science , business
The need to change the way any business operates quickly is essential for remaining competitive, understanding what you key competencies and capabilities are is a key prerequisite before initiating a change programme. The restructuring of the UK gas industry presents an additional complication to transforming the business, the market changes, regulatory pressures and an inherited culture all serve to make the journey move complicated. Ensuring the destination is reached requires a full understanding of the environment, a radical change planning process which highlights key competencies and an implementation plan capable of measuring achievements in all aspects of the change. The business competency developed during the change process will ensure the company will remain the leading player in the emerging energy business. © 1997 John Wiley & Sons Ltd and Cornwallis Emmanuel Ltd.