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Language and power: an empirical analysis of linguistic strategies used in superior–subordinate communication
Author(s) -
Morand David A.
Publication year - 2000
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/(sici)1099-1379(200005)21:3<235::aid-job9>3.0.co;2-n
Subject(s) - politeness , egalitarianism , psychology , linguistics , gesture , empirical research , power (physics) , social psychology , interpersonal communication , grice , pragmatics , sociology , epistemology , political science , philosophy , physics , quantum mechanics , politics , law
Importing the anthropological, sociolinguistic theory of ‘politeness’ into the domain of organizational studies, this article presents results of a laboratory study that illustrates how power is communicated through specific linguistic gestures differentially used by superiors and subordinates throughout daily interchange. The approach taken illustrates how language is amenable to quantitative, as opposed to sheerly qualitative analysis. Contributions of politeness theory to the study of organizational communication, of influence tactics, the distortion of communication in hierarchical relations, and the presumed egalitarianism associated with programmes of workplace participation, are discussed. Copyright © 2000 John Wiley & Sons, Ltd.