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The contribution of burnout to work performance
Author(s) -
Wright Thomas A.,
Bonett Douglas G.
Publication year - 1997
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/(sici)1099-1379(199709)18:5<491::aid-job804>3.0.co;2-i
Subject(s) - burnout , depersonalization , emotional exhaustion , psychology , social psychology , work (physics) , work performance , occupational burnout , test (biology) , dimension (graph theory) , empirical research , applied psychology , clinical psychology , business administration , business , mechanical engineering , philosophy , mathematics , epistemology , pure mathematics , engineering , paleontology , biology
While the notion that ‘burnout’ is related to a decline in work performance is widely recognized, empirical support for this relationship is lacking. The present study, composed of human services personnel, is the first to empirically test the relationships among Maslach's three dimensions of burnout and work performance. A negative relationship was established between one dimension of burnout, emotional exhaustion, and subsequent work performance. However, the results failed to establish relationships among work performance, depersonalization and diminished personal accomplishment. These results provide further support for emotional exhaustion as a key component of the burnout experience. Future directions and implications of these findings are introduced. © 1997 John Wiley & Sons, Ltd.