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A competency profile for human resources: No more shoemaker's children
Author(s) -
Gorsline Karen
Publication year - 1996
Publication title -
human resource management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.888
H-Index - 94
eISSN - 1099-050X
pISSN - 0090-4848
DOI - 10.1002/(sici)1099-050x(199621)35:1<53::aid-hrm4>3.0.co;2-w
Subject(s) - human resources , management , business , knowledge management , human resource management , engineering management , process management , operations management , psychology , engineering , computer science , economics
This article examines the efforts of the Bank of Montreal's Human Resources Department to build a competency profile for its newly developed role of Human Resources Relationship Manager. The article outlines the background on a competency‐based pilot project used to help align individual performance with business strategy, followed by a description of the project methodology. The competency profile is presented along with observations and learning during various stages in the project. © 1996 by John Wiley & Sons, Inc.