Open AccessAlloSat: A New Call Center French Corpus for Satisfaction and Frustration Analysis
Author(s) -
Ma Macary,
Marie Tahon,
Yannick Estève,
Anthony Rousseau
Publication year - 2020
Publication title -
hal (le centre pour la communication scientifique directe)
Language(s) - English
Resource type - Conference proceedings
Subject(s) - paralanguage , conversation , computer science , annotation , sentiment analysis , valence (chemistry) , natural language processing , task (project management) , frustration , expressed emotion , artificial intelligence , speech recognition , communication , psychology , social psychology , engineering , physics , systems engineering , quantum mechanics , psychiatry