Open AccessRethinking operating models for intangible services : from a mechanistic structure to a sustainable model
Author(s) -
Minzoni Angela,
Éléonore Mounoud
Publication year - 2015
Publication title -
hal (le centre pour la communication scientifique directe)
Language(s) - English
Resource type - Conference proceedings
Subject(s) - computer science , process (computing) , process management , key (lock) , service (business) , operating model , knowledge management , business , systems engineering , computer security , engineering , marketing , operating system