Open AccessA DYNAMIC ANALYSIS OF THE CONSTRUCTION OF TRUST IN THE CUSTOMER/BANK RELATIONSHIP: A QUALITATIVE AND LONGITUDINAL STUDY
Author(s) -
Shérazade Gatfaoui
Publication year - 2006
Publication title -
hal (le centre pour la communication scientifique directe)
Language(s) - English
Resource type - Conference proceedings
Subject(s) - qualitative research , qualitative analysis , computer science , sociology , social science