Open AccessE-government mirrors client-centrism and eCRM: public service modernization paradigms and power challenges in a democratic society
Author(s) -
David Alcaud,
Amar Lakel
Publication year - 2006
Publication title -
hal (le centre pour la communication scientifique directe)
Language(s) - English
Resource type - Conference proceedings
Subject(s) - modernization theory , democracy , government (linguistics) , e government , service (business) , public service , power (physics) , computer science , telecommunications , engineering management , political science , business , public administration , engineering , information and communications technology , world wide web , marketing , politics , physics , philosophy , linguistics , quantum mechanics , law