Open AccessCONCEPTIONS AND MECHANISMS OF TRUST IN THE CUSTOMER/BANK RELATIONSHIP : A QUALITATIVE AND LONGITUDINAL STUDY
Author(s) -
Shérazade Gatfaoui
Publication year - 2006
Publication title -
hal (le centre pour la communication scientifique directe)
Language(s) - English
Resource type - Conference proceedings
Subject(s) - qualitative research , business , computer science , knowledge management , sociology , social science