Open AccessLa figure du client au service de la gestion des risques. Le cas des services industrialisés de masse.
Author(s) -
Marianne Abramovici,
JeanBaptiste Suquet
Publication year - 2006
Publication title -
hal (le centre pour la communication scientifique directe)
Language(s) - French
Resource type - Conference proceedings
Subject(s) - polysemy , risk management , service (business) , confusion , computer science , knowledge management , business , marketing , psychology , finance , artificial intelligence , psychoanalysis