Open AccessCan we predict self-reported customer satisfaction from interactions ?
Author(s) -
Jeremy Auguste,
Delphine Charlet,
Géraldine Damnati,
Frédéric Béchet,
Benoit Favre
Publication year - 2019
Publication title -
hal (le centre pour la communication scientifique directe)
Language(s) - English
Resource type - Conference proceedings
Subject(s) - customer satisfaction , computer science , business , marketing