Open AccessL'influence des Artefacts sur l'évolution routines dans les centres de services S.I. : une étude de cas
Author(s) -
Milena-Jael Silva-Morales,
Solange Carton
Publication year - 2014
Publication title -
hal (le centre pour la communication scientifique directe)
Language(s) - French
Resource type - Conference proceedings
Subject(s) - ostensive definition , performative utterance , artifact (error) , computer science , service (business) , desk , knowledge management , artificial intelligence , epistemology , philosophy , business , marketing , operating system