
Trust in customer service provider relationship : a qualitative research
Author(s) -
Shérazade Gatfaoui
Publication year - 2001
Publication title -
hal (le centre pour la communication scientifique directe)
Language(s) - English
Resource type - Conference proceedings
Subject(s) - service provider , computer science , business , customer service , qualitative research , service (business) , process management , knowledge management , marketing , sociology , social science