Medical engagement and improving quality of care
Author(s) -
Peter Spurgeon,
John Spencer Clark,
Rowan Wathes
Publication year - 2015
Publication title -
future hospital journal
Language(s) - English
Resource type - Journals
eISSN - 2055-3331
pISSN - 2055-3323
DOI - 10.7861/futurehosp.2-3-199
Subject(s) - proposition , employee engagement , quality (philosophy) , scale (ratio) , medical care , key (lock) , stakeholder engagement , psychology , organizational culture , medical education , nursing , public relations , medicine , political science , computer science , physics , computer security , epistemology , quantum mechanics , philosophy
This paper argues that establishment of a positive culture that promotes and enhances levels of medical engagement should be a key objective of medical leadership. Two particular and critical arguments underlie this proposition a) that levels of medical engagement, as measured by the Medical Engagement Scale, is strongly associated with organisational performance, including quality of care; and b) that any aspiration to achieve an organisational culture known as 'clinically led' cannot be achieved without high levels of medical engagement. Medical engagement as a concept is discussed, as well as the need for robust and reliable assessment. Approaches to support organisations enhance levels of engagement are presented as part of the goal to improve overall care quality.
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