QI hub – creating a culture of quality improvement | Zendy

Alex Bunn | Zendy; Mridula Rajwani | Zendy; Sahana Rao | Zendy; Joanne Bunyan | Zendy

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QI hub – creating a culture of quality improvement

Author(s) -

Alex Bunn,

Mridula Rajwani,

Sahana Rao,

Joanne Bunyan

Publication year - 2020

Publication title -

future healthcare journal

Language(s) - English

Resource type - Journals

eISSN - 2514-6653

pISSN - 2514-6645

DOI - 10.7861/fhj.7.1.s24

Subject(s) - quality management , quality (philosophy) , organizational culture , work (physics) , knowledge management , business , process management , psychology , public relations , computer science , engineering , marketing , political science , philosophy , epistemology , mechanical engineering , service (business)

Staff work tirelessly to deliver high quality care in demanding settings, and are keen to further improve services, but often are short of time, support or skills to do so.1 Experience and feedback has shown that formal support for developing quality improvement (QI) skills is often fragmented and difficult to access.2At our organisation there are excellent pockets of activity, but limited access to opportunities for shared learning. Our aim was to bring together this activity, while developing a community of empowered individuals and teams that drives a culture of continuous, sustained improvement within their divisions for the benefit of patients, colleagues and departments.The QI Hub delivers …

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