Workplace Violence in the Emergency Department: Giving Staff the Tools and Support to Report
Author(s) -
Julie Stene,
Erin I. Larson,
Maria Levy,
Michon C. Dohlman
Publication year - 2015
Publication title -
the permanente journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.445
H-Index - 30
eISSN - 1552-5775
pISSN - 1552-5767
DOI - 10.7812/tpp/14-187
Subject(s) - workgroup , safer , medicine , workplace violence , emergency department , medical emergency , occupational safety and health , nursing , human factors and ergonomics , suicide prevention , nursing staff , poison control , computer security , computer network , pathology , computer science
Workplace violence is increasing across the nation's Emergency Departments, and nurses often perceive it as part of their job. Reporting processes were inconsistent, and nurses often did not know what acts constitute violence and underreported it. A staff nurse-led workgroup developed an initial survey and a reporting tool, and education was provided. A posteducation survey documented the reporting of violent acts has increased, and staff perceived the Emergency Department to be a safer environment.
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