When Rapport Building Extends Beyond Affiliation: Communication Overaccommodation Toward Patients with Disabilities | Zendy

Ashley P. Duggan | Zendy; Ylisabyth S. Bradshaw | Zendy; Natalie Swergold | Zendy; Wayne Altman | Zendy

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When Rapport Building Extends Beyond Affiliation: Communication Overaccommodation Toward Patients with Disabilities

Author(s) -

Ashley P. Duggan,

Ylisabyth S. Bradshaw,

Natalie Swergold,

Wayne Altman

Publication year - 2011

Publication title -

the permanente journal

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.445

H-Index - 30

eISSN - 1552-5775

pISSN - 1552-5767

DOI - 10.7812/tpp/11-018

Subject(s) - nonverbal communication , gesture , conversation , context (archaeology) , psychology , interpersonal communication , limiting , social psychology , perception , interpretation (philosophy) , divergence (linguistics) , medicine , cognitive psychology , developmental psychology , communication , linguistics , mechanical engineering , paleontology , philosophy , neuroscience , engineering , biology

Physician rapport with patients is described as a vital component of relationship-centered care, but rapport-building communication behaviors may exceed boundaries and instead indicate patronizing behavior toward patients with disabilities. This paper addresses the types of communication behaviors and contexts for interpreting when rapport building extends beyond boundaries toward patients with disabilities.

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