Responding to the Language Challenge: Kaiser Permanente's Approach | Zendy

Kate Meyers | Zendy; Gayle Tang | Zendy; Alicia Fernández | Zendy

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Responding to the Language Challenge: Kaiser Permanente's Approach

Author(s) -

Kate Meyers,

Gayle Tang,

Alicia Fernández

Publication year - 2009

Publication title -

the permanente journal

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.445

H-Index - 30

eISSN - 1552-5775

pISSN - 1552-5767

DOI - 10.7812/tpp/08-103

Subject(s) - interpreter , limited english proficiency , medicine , health care , multiculturalism , language barrier , quality (philosophy) , nursing , quality management , medical education , public relations , psychology , business , service (business) , political science , computer science , marketing , pedagogy , philosophy , epistemology , law , programming language

To inform current debates on improving health care quality for patients with limited English proficiency by identifying the drivers and processes for one large health care delivery system's implementation of particular models, key success factors, and remaining challenges for the field.

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