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In 2001, a pilot study was conducted in Portland, OR to explore the communication practices of physicians who scored highest on the Art of Medicine (AOM) Patient Survey (see Sidebar: Art of Medicine Attributes), five years post implementation. The 2002 published report cited five core practices that emerged from 21 top-performing physicians: courtesy and regard, atten-tion, listening, presence, and caring.

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Relationship of a Physician's Well-Being to Interactions with Patients: Practices of the Highest Performing Physicians on the <i>Art of Medicine</i> Patient Survey

Relationship of a Physician's Well-Being to Interactions with Patients: Practices of the Highest Performing Physicians on the Art of Medicine Patient Survey