O SECRETÁRIO EXECUTIVO E A FLEXIBILIDADE COMPORTAMENTAL NO TRABALHO | Zendy

Elisandréia Fontana Terra | Zendy; Fernanda Harmitt Machado | Zendy

AI Assistant Blog Pricing

Home ZAIA Blog

Open Access

O SECRETÁRIO EXECUTIVO E A FLEXIBILIDADE COMPORTAMENTAL NO TRABALHO

Author(s) -

Elisandréia Fontana Terra,

Fernanda Harmitt Machado

Publication year - 2012

Publication title -

revista de gestão e secretariado (management and administrative professional review)

Language(s) - English

Resource type - Journals

ISSN - 2178-9010

DOI - 10.7769/gesec.v2i2.61

Subject(s) - humanities , psychology , philosophy

The goal of this article is to approach the behavioral flexibility determined by the individual’s adaptation capability to the different behavioral profiles that compose the organizational environment in which they are inserted, which is a desired skill given the range of people they daily relate to. For this, a literature search has been performed and it has enabled a discussion of the ideas from authors specialized in this subject. Also an exploratory research has been made based on personal interviews applied to four secretaries, which enabled to describe real everyday situations of the participant executive secretaries. Results have shown that this professional values professional achievement as a motivation and meaning of work and that, given the different behavioral kinds of individuals, persistence to keep the organizational climate fine through behavioral flexibility is essential. Furthermore, great importance has been given to dialoguing, by which everyone may expose their complaints, praises and anything else deemed necessary to identify threats and opportunities and to maximize good points, so that there is always harmony in the workplace.

The content you want is available to Zendy users.

Already have an account? Click here to sign in.

Having issues? You can contact us here

Accelerating Research