Secretarial work in pandemic times: new skills or old tasks? | Zendy

Tabata Rhomanel Bette | Zendy; Débora Carneiro Zuin | Zendy; Odemir Vieira Baêta | Zendy; Nathalia Carvalho Moreira | Zendy

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Secretarial work in pandemic times: new skills or old tasks?

Author(s) -

Tabata Rhomanel Bette,

Débora Carneiro Zuin,

Odemir Vieira Baêta,

Nathalia Carvalho Moreira

Publication year - 2021

Publication title -

revista de gestão e secretariado (management and administrative professional review)

Language(s) - English

Resource type - Journals

ISSN - 2178-9010

DOI - 10.7769/gesec.v12i3.1241

Subject(s) - work (physics) , autonomy , pandemic , context (archaeology) , perception , perspective (graphical) , public relations , psychology , private sector , covid-19 , political science , engineering , computer science , geography , medicine , mechanical engineering , disease , archaeology , pathology , neuroscience , artificial intelligence , infectious disease (medical specialty) , law

This paper aimed at raising the perception of secretaries about interferences or redimensions in the usage of their skills, due to the remote work modality, imposed by the Covid-19 pandemic. A qualitative research was carried out through semi-structured interviews with eight executive secretaries working in the private sector. Among the main results obtained, it was found that most of the interviewees noticed changes in the usage of their skills, due to the varied changes in their work scopes, as well as the new environment, providing them more autonomy and freedom. In the post-pandemic context, most respondents confirmed that the companies they work for, will not return to work in the same way and perspective as it was before.

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