A View-based Approach to Quality of Service Modelling in Service-oriented Enterprise Systems | Zendy

Audronė Lupeikienė | Zendy; Jolanta Miliauskaitė | Zendy; Albertas Čaplinskas | Zendy

AI Assistant Blog Pricing

Home ZAIA Blog

Open Access

A View-based Approach to Quality of Service Modelling in Service-oriented Enterprise Systems

Author(s) -

Audronė Lupeikienė,

Jolanta Miliauskaitė,

Albertas Čaplinskas

Publication year - 2013

Publication title -

proceedings of the 2nd international business and system conference bsc 2013

Language(s) - English

Resource type - Journals

eISSN - 2255-8543

pISSN - 1407-9291

DOI - 10.7250/bsc.2013.2

Subject(s) - viewpoints , computer science , quality of service , service oriented architecture , mobile qos , web service , context (archaeology) , service (business) , quality (philosophy) , process management , knowledge management , enterprise architecture , architecture , service delivery framework , business , world wide web , marketing , telecommunications , art , paleontology , philosophy , epistemology , visual arts , biology

Service-oriented enterprise architecture and emerging advanced technologies bring up new problems for enterprise systems engineering or, more exactly, for service-oriented enterprise systems (SoESs) engineering. One of the most important issues is the modelling of quality of services (QoS). The QoS is a complex and multi-sided concept. In various contexts and for different aims it may be defined quite differently. In the context of SoES, QoS has also some specifics that in several aspects differ from the systems implementing service-oriented architecture (SOA) in other contexts, for example, in business-to-consumer or utility-service ones. The paper suggests that it is possible to identify several understandings of QoS reflecting the viewpoints of different SoES stakeholders in a similar way as it is carried out for software products. It also proposes a conceptual view-based framework for QoS modelling in web-based SoES and for balancing different viewpoints.

The content you want is available to Zendy users.

Already have an account? Click here to sign in.

Having issues? You can contact us here

Accelerating Research