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People at work will management is a central topic of interest in private and public organisations. Nevertheless, under this concept underlie some constructs that often are superposed or misunderstood: motivation, satisfaction and attachment or loyalty. This paper tries to clarify these concepts from a conceptual point of view and presents an integrated vision of the internal and external organisational factors that may influence on them. Focusing on the internal factors and based upon the professional experience of the author throughout more then one hundred workshops with middle and high managers and workers from different sectors, and also on the empiric results of a metaanalysis from nine climate studies in different organisations representing 6,108 individuals, an integrated model is presented that shows which are the manageable factors that impact on motivation, satisfaction or attachment and the relative importance of this impact. Based upon these results, the practical consequences in human resources management are discussed. Finally, some future research trends are suggested to be held.

Motivación, satisfación y vinculación: ¿es gestionable la voluntad de las personas en el trabajo? [Motivation, satisfaction and attachment]